A frayed cable and a worn spring often get bundled into the same quote, whether both actually need replacing or not, because most homeowners can't tell the difference from the driveway. Murfreesboro Garage Door Pro checks each part separately and only quotes what's actually failed. Call (615) 706-3471 for a free diagnosis.
Service area: Franklin, TN, including Westhaven, Berry Farms, Fieldstone Farms, Innsbrook, and the rest of Williamson County.
Cables and springs work together, so when one fails, it's tempting for a technician to just recommend replacing both and call it done. Sometimes that's genuinely necessary. Often it isn't. We inspect the cable, the drum, and the spring tension separately before quoting anything, so if your cable is the only thing that's actually worn or frayed, that's the only thing on your invoice.
Call (615) 706-3471 for a Real, Separate DiagnosisA door hanging noticeably lower on one side. Visible fraying near the bottom bracket or the drum. A clicking or popping sound during operation. A door that binds or resists movement on just one side. These point toward the cable, not the spring, and we confirm which one you're actually dealing with before recommending a fix.

Uneven height at rest, not just while moving, usually means the cable on that side has stretched, slipped off the drum, or is close to failing entirely.

A visible broken strand poking out from the cable is an active fraying failure. Stop using the door and call us before it fully gives out.

Uneven cable tension can cause the door to jerk or vibrate as it moves, rather than gliding smoothly through the full cycle.

If manually lifting the door feels noticeably harder than it used to, a cable no longer sharing the load correctly could be putting more strain on the spring side.

An opener working harder than usual, running slower or sounding labored, can be compensating for a cable that isn't doing its share of the lift.
How we diagnose a cable problem: We check both cables for fraying or wear, inspect the drums they wind around, and test spring tension separately to see whether it's contributing to the cable's failure or is unrelated. If the spring is fine, we don't recommend replacing it just because we're already there.
Cables on Franklin's heavier premium doors: Wood, insulated, and oversized carriage-style doors put more tension on their cables than a standard steel door, which means the correct replacement cable needs to be rated for that added weight, not a generic standard part. We size it to your door specifically.
A garage door cable under partial failure doesn't usually get better, it gets worse, and often without much additional warning. If you're seeing any of the five signs above, the safest move is to stop using the door and call for an inspection rather than waiting to see if it holds.
Call (615) 706-3471 Before It Fails CompletelyStandard cable replacement, single: $100 to $175. Both cables replaced: $150 to $250. Heavier-rated cable for premium doors: add $25 to $75.
If your spring genuinely also needs replacement, we'll show you that separately, with the reasoning, not bundle it in by default.
Call (615) 706-3471 for What You Actually NeedWe'd rather quote a smaller, accurate repair than bundle in a part you don't need because it's an easier sale. Every technician is licensed and insured, and every cable repair includes a workmanship warranty.
Tell us what your door is doing.
Cables, drums, and spring tension, checked individually.
In writing, before any repair starts.
Most cable repairs are completed the same visit.
Full cycle and balance check before we leave.
Garage Door Cable Repair — Verified by Google
Not necessarily. We check spring tension separately and only recommend replacing it if it's actually contributing to the problem.
This is a classic sign of a cable problem, usually a frayed, slipped, or broken cable on that side of the door.
Yes, a heavier wood or insulated door needs a cable rated for that added tension.
Yes, cable replacement is a common same-day repair.
We check both and tell you honestly which ones need replacing, not just quote the pair by default.
It's best to stop using it until it's repaired, since a partially failed cable can give out further.
Most cable repairs are completed in about an hour.
Yes, we quote based on the actual diagnosis, and that's what shows up on the invoice.
Yes, every diagnosis and quote is free with no obligation.
Yes, every cable repair includes a workmanship warranty.
In addition to Franklin, we provide garage door cable repair in:
A real diagnosis, and a quote for only what actually failed. We also serve Murfreesboro, Smyrna, La Vergne, Nashville, Brentwood, Antioch, Nolensville, and Lebanon, TN.